Everything starts here!
Choose your bike
Bike type:
e-Kleta 2 High Frame
Desde 19,8€/mes
From 44,90 €/month
Kleta Low Frame
Desde 19,8€/mes
From 19,90 €/month
e-Kleta 2 Low Frame
Desde 19,8€/mes
From 44,90 €/month
e-Kleta Family
Desde 19,8€/mes
From 99 €/month
How to subscribe to Kleta?
Your bike plan is so easy that we explain it in 4 steps:
1
Choose your bike
Choose your preferred bike model and select the city where you will start riding.
2
Choose your subscription plan
You will be able to choose the subscription period that best suits you: monthly, quarterly or yearly.
3
Add everything you need
Anti-theft warranty, on-site repairs, child seat, basket and more. Make your cycling experience amazing!
4
You decide when it starts
The day you pick up your bike at our store is the day your subscription starts. You decide when and where.
What is a bicycle subscription?
It is the possibility to "rent" a bike that will be yours for a monthly subscription. But with Kleta you go further than a normal rental, as it includes unlimited repairs and anti-theft warranty.
Do you need us to repair your bike? No problem, your subscription includes unlimited maintenance and repairs of your bike. Charge your incidence through our app and we'll fix it for you. Or we'll replace it and you move on. It's that easy; all you have to worry about is your comfort and pedaling wherever you want to go.
What is included in the Kleta subscription?
Your bike subscription includes having your own urban bike at an affordable, worry-free price that you pay month to month.
In your bike plan you will be able to benefit from other advantages, for example:
Your own bike
We give you an urban bike that will be yours alone, you won't have to share it with anyone else, move freely around the city!
You will have anti-theft locks to protect your bike, but if your bike is stolen, you don't have to worry because we cover you with the anti-theft warranty included in your plan.
In case of an unexpected event on your bike, we will take care of the repairs, or we will exchange it for a new one. Our mechanics on the street will repair your Kleta or you can also stop by our store to have it repaired.
Flexibility
Being a monthly subscription, you decide how long you want to have your Kleta, and with no registration or deposit fee. You can always manage your subscription directly from our app in case you want to renew.
You will be able to park your Kleta on the street in a bike park thanks to the anti-theft nuts and locks included. Don't take it upstairs, sleep outside your home!
Accessories
Customize your Kleta as you like! You choose if you want to add a basket, child seat, rear-view mirrors and even an extra battery for longer rides.
Kids
Equip your bike with a 25kg child seat, a 35kg junior seat or a trailer and experience family adventures you'll never forget.
Fashion
Elevate your cycling style with our jerseys, raincoats and cycling fashion.
Safety
Get ready to ride safe and in style with our selection of helmets, anti-theft locks, lights and more!
Pets
Customize your bike with a pet basket and enjoy the ride together!
Storage
For more comfortable and practical bike rides with our panniers, saddlebags and luggage racks.
What our Kleteros say?
Take a look at our reviews and find out. Our users tell you about it:
100% recommended
"We have been subscribing to an e-kleta for quite a few months now and we are delighted. The bike is spectacular and the service even better. Whenever we have had any maintenance needs they have come to fix it in record time. The best way to have a bike in Barcelona without any worries!"
Roc
Lifestyle change and less stress
"Before I got my Kleta I used to rent a bike, but it still left me about 70€ per month and a lot of anxiety due to the stress of driving in the city with so much traffic. First I started with a mechanical Kleta (which I loved) but then I switched to the electric one and that's when I completed my love affair. Brilliant. ..."
Val
We love it!
"Both me and my son love our Kleta. It's a wonderful way to get around Barcelona and have no excuses to sign up for any plan because in 10 minutes we get anywhere (luckily I have the electric mode). The staff is always very friendly and the mechanical service that I have used several times is very fast and leaves me the bike almost as if it were new."
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Miriam
We'll be pleased to advise you!
How, when and where you prefer.
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Do you have any questions?
Here you will find some of our most frequently asked questions about our subscription or sale of urban bicycles:
Your subscription to Kleta is made online through our website, you just have to choose the bike, the duration of the plan, the accessories and the Kleta Service that best suits you. Then you make the payment and... You're done!
Once the subscription is done, you must book an appointment to come and pick up your bike in one of our stores or Kleta points, our team will be happy to assist you.
Even if you have already made the payment through our website, your subscription does not become effective until the day you pick up your bike. The reservation to pick up your Kleta must be made during the subscription process.
If for any reason you are unable to attend your scheduled pick-up appointment, you have the option to reschedule the appointment through the user portal.
Your subscription includes:
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A bicycle with yellow front wheel.
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Security locks.
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Lights: front and back.
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Mobile phone holder.
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Bell.
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Easel.
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*Only for e-Kleta: charger and battery.
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Your subscription to Kleta includes an anti-theft guarantee (90%), workshop repairs and incidents resolved within 48 hours.
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You always have the possibility to contract additional services and accessories (basket, baby/child seat, additional battery and charger, rear rack and rearview mirror).
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These are the services you hire so you don't have to worry while you enjoy your Kleta. All our subscription plans include an anti-theft guarantee (90%), workshop repairs and incidents resolved within 48 hours. In addition, you have the possibility to contract more services and improve the current ones:
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100% anti-theft guarantee for only +7€/month
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Repairs in garages and at home (in Barcelona and Valencia) for only +5€/month
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Incident resolution in 24 hours for only +3€/month
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If you wish to cancel your subscription, the first step is to access your user portal, click on the "YOUR SUBSCRIPTION" section, then click on "X Cancel your subscription" where you can complete the form and schedule an appointment to return the bicycle.
Remember that you must select a day and time before the end date of the contract. *Subject to the permanence of your plan.
The second step will be to go to your appointment and actually return the bike at the store or Kleta point you have chosen. From this moment on, your subscription will be 100% cancelled.
Your plan will automatically renew at the end of each minimum commitment period (monthly, quarterly or annual), unless you decide to cancel or modify it before the renewal date.
Your subscription will renew with the same plan, accessories and services you currently have. You will be able to view all the details from your user portal by clicking on the "YOUR SUBSCRIPTION" section and then click on "VIEW DETAILS".
If you wish to add accessories, click on "ADD ACCESSORIES" and select the accessory you need.
And in case you want to change your plan, change the bike model (e-Kleta or Kleta) or add a service, click on "ENHANCE YOUR SUBSCRIPTION" and you will be able to choose everything you need to pedal without worries.
The app for you to ride
hassle-free
Submit an incidence, we will take care of the repair.
Check your subscription details. Add more accessories, services, or ask for advice to buy your bike.
Get your family&friends referral link and share it.
Create a request to resolve any questions you may have in less than 24 hours.
Solve frequently asked questions or chat with our support team.
Kleta User Portal
Already a Kletero?
Install our app!
