Own bike
You buy your bike
- Upfront cost €400–€1,500
- Theft insurance separate
- You buy locks, lights, holder…
- You pay every repair
- You take it to the workshop
- If stolen, you start over
Estimated yearly cost+€850
One bike. Zero hassle. On-site repairs, locks, accessories and Cooltra credit every month.
Your bike, accessories, repairs and even Cooltra credit every month. No surprises.
For your daily essentials.
Your route in sight, hands free.
We come to your bike and fix it on the spot.
Park outside with peace of mind. Anti-theft coverage included.
Every month you get €5 credit for Cooltra mopeds and shared bikes when your Kleta isn’t with you. No commitment, no forms.
Spot it and open the Kleta app to report it.
Photo, description and where the bike is parked.
Arriving in ~35 min. We’ll let you know when there.
Repair completed. Time to ride.
No workshops, no waiting. Report the issue from the app and our mechanic comes to where the bike is.
A weird noise, a soft brake, a flat tyre. Anything.
Add a photo and a note. Pick a time and place in under a minute.
Our mechanic goes to where the bike is. You don’t need to be there.
Repaired on the spot. No need to take it to a workshop.
The best mobility service I’ve tried. My bike arrived perfect and when I had a flat tyre, the mechanic came the next day.
I’ve had the e-Kleta for 6 months and haven’t had to worry about a thing. On-site repairs are wonderful.
For less than I used to spend on the metro I get a bike, locks, insurance and repairs. Easy decision.
Customer support is impeccable. I changed plans without issues and the team always replies fast.
The most common doubts before starting to ride with Kleta.
You can subscribe online: choose your bike, plan length, and extras, then pay and you’re set. After subscribing, book an appointment to pick up your bike. Our team will help you.
Even after paying online, your subscription starts the day you pick up your bike. You can reschedule your pickup appointment from the user app if needed.
Your subscription includes your Kleta bike and accessories. You can add optional extras and choose the plan that fits you (1, 6, or 12 months).
For 6 or 12-month plans you can cancel early by paying the cancellation fee shown in the app. The 1-month plan has no commitment.
Your bike must be properly locked in a bike parking spot and you must keep all keys depending on the model. Otherwise, applicable fees may apply.
Repairs within the coverage area are unlimited and included. Schedule from the app — our mechanic comes to where the bike is, fixes it on the spot while you’re there to open the lock, and notifies you when done.
There’s no fixed schedule. As guidance, we recommend requesting maintenance every two months, especially for brakes, tires, and chain.
Bring the bike to the nearest bike parking spot inside the coverage area. Create the incident in the app and we’ll repair it there.
All bikes are inspected before delivery. If you want a swap, create an incident so we can evaluate whether it can be repaired or needs replacement.
With the 1-month plan you can try the bike before committing. You can ride across the city where bikes are allowed.
